How do you offer such low prices? Good question; We've eliminated inventory, instead, we ship directly from our own or partner's factory in many regions in the world. There is a large cost that is usually associated with inventory. We also went online and eliminated the cost of running a fancy showroom and all related expenses, with this unique strategy we are able to provide you with genuine pearl jewelry at fraction of the cost.
How long does it take to get my jewelry? Please note that Top pearls has its own shipping policy. Please read the 'Shipping policy' section for more information.
Can I cancel or edit my order after the order's been placed? Please send us an email to firstname.lastname@example.org with your order number within 24 hours and we'll try our best to accommodate your request.
Can I edit my address after the order's been placed? If the order hasn't gone out yet, we can make this change. Send us an email to email@example.com as soon as possible.
What's your return policy? Please note that Top pearls has its own return policy. Please read the 'Return policy' section for more information.
Where do you source your pearl jewelry? We only work with vendors with high ethical standards and knowledge of the supply chain. That means, the pearls that we use are regulated and certified by third party.
How do you authenticate your products? All items are physically evaluate by professional experts including gemologists. Our process ensures that pieces are reviewed before the item is available for sale. We will also reject any item that does not match up to our standards.
For any other enquiry please send an email to firstname.lastname@example.org
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